Due to the nature of digital goods, we offer a limited refund policy. This means that we will not offer refunds once you have downloaded the digital product.
To be elidable for a refund:
- Product must have not been downloaded.
- Provide reasoning for refund and have followed all terms of service protocols.
To request a refund please email email@example.com or opening a ticket in www.discord.gg/Nescord
- REMINDER, you are not guaranteed a refund by submitting a request especially if not meeting eligibility terms.
Response times are Monday through Friday!
This applies to both www.nessy.store and https://nessyvr.gumroad.com/